Call Center
Your front desk staff is the face of your practice, ensuring smooth patient interactions and quality service. However, constant phone calls can disrupt workflow and reduce efficiency.
At KD Medical Solution, our dedicated call center services allow your in-office team to focus on in-person patient care while we handle scheduling, patient inquiries, and follow-ups with professionalism and empathy.
Our Call Center Services Include;
✔ Appointment Scheduling & Confirmation – Seamless scheduling, rescheduling, and patient reminders to reduce no-shows.
✔ Patient Inquiries & Support – Addressing patient concerns with empathy, clarity, and strong communication skills.
✔ Insurance Verification Assistance – Helping patients understand their coverage before their visit.
✔ Billing & Payment Inquiries – Providing clear explanations of patient statements and financial options.
✔ Post-Visit Follow-Ups – Ensuring patient satisfaction and coordinating necessary follow-up appointments.
By outsourcing your patient communication to KD Medical Solution, you can improve patient satisfaction, enhance office efficiency, and ensure that every patient receives the best experience—before and after their visit.
Contact Us
KD Medical Solutions
Sunar Nuri Comu İş Merkezi, C Blok
Seyhan, Adana, 61025
TURKEY
+303-905-3659